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SENIN , 17.00 – 18.00 WIB
Speaker : Tan Ek Gie

Tan Ek Gie adalah Direktur Proactive Management Services sebuah perusahaan yang memberikan jasa manajemen dengan bidang utamanya adalah Training and Consulting untuk pengembangan Sumber Daya Manusia. Yang di dalamnya mencakup Managerial Skills , Leadership and Motivation Skills , Interpersonal Skills , Management System for Manufacturing Industry , Sales and Marketing dan Quality Management System.

Bersama SmartFM Medan sejak tahun 2009, Tan Ek Gie setia hadir setiap hari Senin jam 17.05 – 18.00 wib dalam talkshow interaktif Smart Managing Radiotalk, yang diantaranya mengupas mengenai :

Leadership & Management Competencies: 1.Problem Solving and Decision Making 2.Time Management 3.Basic and Advance Leadership Program 4.Supervisory Training 5.Basic Human Resources Management 6.Delegation Skills 7.Coaching and Providing Feedback

Interpersonal & Human Relation Skills: 1.Communication Skills 2.Presentation and Public Speaking Skills 3.Customer Service 4.Telephone Manners 5.Team Building

Sales & Marketing Management: 1.Basic Selling Skills 2.How to Increase your Selling Performance 3.Negotiation Skills 4.Effective Sales Management 5.Marketing for Non-marketing Staff 6.Basic Marketing Plan 7.Sales Distribution Strategy 8.Sales Force Operations System

Motivation & Personal Effectiveness Development: 1.Personal Effectiveness Development 2.How to Motivate your Team Members 3.Goal Setting

Manufacturing and Production Management: 1.Kaizen Management Systems 2.5 S in Kaizen Management 3.Balanced Scorecard 4.Six Sigma Implementation 5.Cost Reduction Concepts 6.Emergency Management 7.Job Hazard Analysis & Risk Control 8.Warehouse Management 9.Total Productive Maintenance 10.Sanitation and Hygiene for Food Production 11.Total Quality Management 12.101 Productivity Improvement Techniques

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